Fund Recovery in Croatia

Lost money to an online scam in Croatia? TrustUs Recovery Ltd pursues recovery through the routes available locally — card chargebacks, SEPA or bank recall, crypto tracing, and complaints to Croatian National Bank (HNB).

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Croatia at a glance

RegulatorCroatian National Bank (HNB)
Ombudsman / ADRCroatian National Bank — consumer protection / out-of-court resolution
CurrencyEUR
SEPAyes

Visa/Mastercard chargebacks via issuing bank; SEPA recall available. Croatia adopted the euro 1 Jan 2023. PSD2 (Payment System Act) unauthorised-transaction refund applies. Banking/payment disputes handled by HNB (HANFA covers non-bank only).

Major retail banks in Croatia include Zagrebačka banka, Privredna banka Zagreb (PBZ) or Erste & Steiermärkische Bank. If you paid one of them, contact its fraud team immediately — a recall is far more likely while the money is still there.

Recovery by scam type in Croatia

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