Fund Recovery in Japan

Lost money to an online scam in Japan? TrustUs Recovery Ltd pursues recovery through the routes available locally — card chargebacks, SEPA or bank recall, crypto tracing, and complaints to Financial Services Agency (FSA), Japan.

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Japan at a glance

RegulatorFinancial Services Agency (FSA), Japan
Ombudsman / ADRFinancial Instruments Mediation Assistance Center (FINMAC)
CurrencyJPY
SEPAno

Visa/Mastercard chargebacks under scheme rules; domestic JCB has a less flexible dispute process. Not in SEPA. Japanese issuers generally reimburse confirmed unauthorised use, so consumers typically bear no loss once misuse is confirmed. FINMAC is the FSA-designated ADR body; JBA also runs a Customer Relations Center.

Major retail banks in Japan include MUFG Bank, Sumitomo Mitsui Banking Corporation (SMBC) or Mizuho Bank. If you paid one of them, contact its fraud team immediately — a recall is far more likely while the money is still there.

Recovery by scam type in Japan

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