NFT & Digital Asset Scam Recovery in Malta

Lost money to nft & digital asset scam in Malta? TrustUs Recovery Ltd helps victims pursue recovery through the correct legal and financial channels for Malta — honestly, and with no guarantee dressed up as a promise.

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How nft & digital asset scam works

NFT and digital-asset scams include fake mints, spoofed marketplaces, malicious 'claim' sites and approval drains that transfer your collectibles or tokens. Hype and fear of missing out are used to rush decisions.

Warning signs

Surprise 'you won an NFT' claim links
Mints requesting unusual wallet approvals
Marketplaces at look-alike domains
DMs from 'support' or 'devs'
Floor prices that collapse right after you buy

The recovery framework in Malta

In Malta, the bodies and rules most relevant to your case are:

Financial regulator	Malta Financial Services Authority (MFSA)
Dispute resolution / ombudsman	Office of the Arbiter for Financial Services (OAFS)
Currency	EUR
SEPA zone	yes

Visa/Mastercard chargebacks via scheme rules; SEPA recall available. PSD2 unauthorised-transaction refund applies; the OAFS issues binding rulings on complaints against MFSA-authorised providers.

If you paid a bank in Malta — for example Bank of Valletta (BOV), HSBC Bank Malta or APS Bank — contact its fraud team as soon as possible, as a recall is far more likely while the money is still there.

Can you get your money back?

For nft & digital asset scam cases in Malta, the primary route is usually crypto tracing & recovery. Crypto tracing follows funds across the blockchain from your wallet, through intermediary addresses, to the exchange or service where they are cashed out — producing an evidenced trail for that exchange and law enforcement.

Where the facts allow, we also pursue regulator & ombudsman complaint as a secondary route.

Tracing follows the assets and any sale proceeds on-chain toward a cash-out exchange; a documented report there and to the regulator is the realistic route.

Evidence to gather now

The stronger your evidence, the better your prospects. For nft & digital asset scam, gather:

Wallet and contract/collection addresses
Transaction hashes for mints and transfers
The marketplace or claim-site URL
Approvals granted
Related communications

The recovery process

Free assessment. We review how, when and to whom the funds were sent.
Evidence pack. We assemble transaction records, communications and platform details.
Action. We initiate the relevant route — crypto tracing & recovery or regulator & ombudsman complaint — and engage the bank, provider or exchange.
Escalation. Where needed, we escalate to Office of the Arbiter for Financial Services (OAFS) or Malta Financial Services Authority (MFSA).

Why acting fast matters

Tracing is possible at any time, but freezes and exchange cooperation are easier before funds are withdrawn or laundered. Recovery prospects fall sharply once funds are withdrawn or moved across borders, so the sooner you start, the stronger your position. Even older cases can be worth assessing — but do not wait to find out.

Frequently asked questions

Can I recover money lost to nft & digital asset scam in Malta?

Tracing follows the assets and any sale proceeds on-chain toward a cash-out exchange; a documented report there and to the regulator is the realistic route. In Malta, support can also come from a complaint to Office of the Arbiter for Financial Services (OAFS) where a regulated entity is involved. TrustUs Recovery Ltd assesses your case for free and explains the realistic routes.

Do you guarantee recovery, and what does it cost?

No. TrustUs Recovery Ltd never guarantees recovery and never asks for an upfront fee to 'release' funds — that is a hallmark of a recovery scam. We give a free, honest assessment first and are transparent about any costs.

How quickly should I act?

As soon as possible. Tracing is possible at any time, but freezes and exchange cooperation are easier before funds are withdrawn or laundered.

What evidence do I need for a nft & digital asset scam case?

Useful evidence includes: Wallet and contract/collection addresses; Transaction hashes for mints and transfers; The marketplace or claim-site URL; Approvals granted; Related communications.

Who regulates financial services in Malta?

Malta Financial Services Authority (MFSA) is the relevant financial regulator in Malta, and consumer disputes can be taken to Office of the Arbiter for Financial Services (OAFS).

Lost money to nft & digital asset scam in Malta?

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