Fund Recovery in New Zealand

Lost money to an online scam in New Zealand? TrustUs Recovery Ltd pursues recovery through the routes available locally — card chargebacks, SEPA or bank recall, crypto tracing, and complaints to Financial Markets Authority (FMA).

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New Zealand at a glance

RegulatorFinancial Markets Authority (FMA)
Ombudsman / ADRBanking Ombudsman Scheme
CurrencyNZD
SEPAno

Visa/Mastercard chargebacks via card issuer under scheme rules. Not in SEPA — domestic rails. No statutory scam-reimbursement mandate; industry runs a voluntary Banking Sector Anti-Scam Framework.

Major retail banks in New Zealand include ANZ New Zealand, ASB Bank or Bank of New Zealand (BNZ). If you paid one of them, contact its fraud team immediately — a recall is far more likely while the money is still there.

Recovery by scam type in New Zealand

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