Fund Recovery in Singapore

Lost money to an online scam in Singapore? TrustUs Recovery Ltd pursues recovery through the routes available locally — card chargebacks, SEPA or bank recall, crypto tracing, and complaints to Monetary Authority of Singapore (MAS).

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Singapore at a glance

RegulatorMonetary Authority of Singapore (MAS)
Ombudsman / ADRFinancial Industry Disputes Resolution Centre (FIDReC)
CurrencySGD
SEPAno

Visa/Mastercard chargebacks via issuing bank under scheme rules. Not in SEPA — domestic rails are FAST/PayNow. The MAS/IMDA Shared Responsibility Framework (live 16 Dec 2024) assigns banks and telcos duties to mitigate and compensate phishing-scam victims where duties are breached.

Major retail banks in Singapore include DBS Bank, OCBC or United Overseas Bank (UOB). If you paid one of them, contact its fraud team immediately — a recall is far more likely while the money is still there.

Recovery by scam type in Singapore

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